IT help and training for individuals

Who am I?
I am a qualified IT Teacher with over 20 years experience of teaching technology to individuals. I have taught both in education and business environments and also worked on an IT help desk for a while! I love technology and most of all enjoy breaking it down to simple understandable steps so that everyone can enjoy using it.

Will you come to my home?
The training and help I offer can either be in a one-to-one environment in your own home (I cover Dorchester and surrounding areas)

What can I help you with?
Whatever you wish to know about your technology then just give me a call (07581 458326) and we can discuss it! Many of my clients have list of things they need help with when I visit them. This is a great way to make the most out of your session with me.

Here are some of the things I have been helping clients with recently:

New iPad / iPhone set up
How to use specific apps on your iPad.
Downloading apps on a an iPad /iPhone.
Setting up and using WhatsApp.
Printer problems.
How to use Microsoft Word & Excel
Emails not sending.
How to add attachments to emails.
How to organise your photos on the iPad or computer.
How to make the text bigger on the screen.
How to use Facebook.
Using Facetime to keep in touch with family and friends.
Using dictation or voice recondition on your computer or iPad.
Broadband issues.
How to video call your family and friends

FAQs

How much do you charge?
I charge £40 an hour.

How do I pay you?
I have a fancy card machine that I will bring on the day and you can pay at the end of the session. You will get a receipt for your records should you need one.

It is tricky for you to come to me, can we meet somewhere else?
Yes, I have taught people in cafes and meeting rooms. When you book we can discuss this and find a suitable venue.

How many sessions will we need?
After our first session we can discuss this. Some people only need a one off session, some see me on a “as and when” basis and others see me weekly.

TESTIMONIALS

Love working with Trudi! She takes all the stress out of IT stuff. Plain english and bite sized info that really works. Would definitely recommend.

I can not recommend IT Courses Dorchester enough. An incredibly warm, friendly, encouraging, supportive and approachable teacher Trudy has a wealth of knowledge and the most up to date information. The suite of courses without question help me to keep my business current by learning the best way to get the most from using all (forever changing) social media platforms and this keeps my business moving forward in a positive direction. Highly recommend.

Trudy is very patient, thorough and a great teacher, would recommend without hesitation. Informal and fun courses without pressure and she ensures you fully understand.

ACK

Trudy is immensely helpful. Her explanations are clear and to the point; its the first time that I’ve encountered anyone in IT who can make me understand what’s going on! Full of suggestions for improving communications. A very friendly, practical and approachable person.